The term "Manual Order Entry" refers to the process of manually entering customer orders into a system by employees. All relevant order data such as customer information, product details, quantities, and delivery specifics are manually input into software or a form. This method is often used in smaller companies or for complex, customized orders.
• Input forms for customer data and order information
• Product catalogs and price lists for item selection
• Plausibility checks to avoid input errors
• Automatic calculation of total prices and discounts
• Availability check of inventory
• Generation of order confirmations and delivery notes
• Integration with customer databases and ERP systems
• Workflow management to control the order process
• Archiving and search functions for recorded orders
• Telephone order taking in a customer service center
• Recording orders from handwritten order forms
• Entering customer orders from emails into an order system
• Capturing individual customer requests for customized products
• Recording trade fair orders by sales representatives
• Subsequent correction or addition of automatically captured orders