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Malfunction log

Malfunction log

What is meant by Malfunction log?

The term "incident log" refers to the systematic recording and documentation of disturbances, problems, or failures within a system or process. The incident log serves to track error reports, analyze causes, and improve systems through targeted corrective actions. It is a central tool in IT management and quality assurance.

Typical software functions in the area of "incident log":

  1. Error Capture: Documentation of incidents, including details such as timestamps, affected systems, and a description of the issue.
  2. Categorization and Prioritization: Classification of incidents by type and severity to enable targeted and efficient handling.
  3. Assignment of Responsibilities: Allocation of incidents to responsible staff or teams for resolution.
  4. Status Tracking: Monitoring the progress of incident resolution, including status updates and change histories.
  5. Error Analysis: Recording and analyzing the causes of incidents to prevent future issues and improve system stability.
  6. Reporting: Creating reports on incidents for internal and external stakeholders, including summaries and analyses of error data.
  7. Notification and Escalation: Automated notifications to relevant individuals for new incidents or delays in resolution, and escalation for critical issues.
  8. Archiving and History: Storage and management of incident data for future reference and audits.

 

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The function / module Malfunction log belongs to:

Dashboard

Software solutions with function or module Malfunction log:

FACTORYMINER
 
 
 
 
 
 
The MES for Industry 4.0
EcholoN Service Management Suite
EcholoN - holistic service management
The Digital Factory with Customized Software from PDA and MES
SMARTR.factory
SMARTR.factory
 
 
 
 
 
 
Intelligent solution for the digitalization of operating processes.