SoftGuide > Functions / Modules Designation > Mailbox

Mailbox

What is meant by Mailbox?

The term "mailbox" refers to a storage space for electronic messages within an email system or communication network. It serves as a central location for receiving, managing, and storing emails or other message formats. The mailbox enables users to organize, search, and manage incoming and outgoing messages. In modern systems, a mailbox may also include features for calendar integration, tasks, and contacts.

Typical software functions in the area of "mailbox":

  1. Message Reception: Capturing and storing new incoming emails or messages in the mailbox.
  2. Message Management: Functions for organizing emails through folder structures, tags, and filters.
  3. Search and Filter Functions: Options for searching specific messages or filtering emails based on criteria such as sender, date, or subject.
  4. Message Replying and Forwarding: Tools for replying to, forwarding, or creating new messages.
  5. Notifications: Automatic alerts for new messages or specific events, such as receiving emails from certain senders.
  6. Calendar and Task Integration: Synchronization and linking of emails with calendar entries and task lists.
  7. Archiving: Storage and long-term retention of messages to ensure access to older emails.
  8. Security and Privacy Features: Protection of messages through encryption, spam filters, and anti-phishing measures.

 

The function / module Mailbox belongs to:

Messaging, communication, mail

CTI

Software solutions with function or module Mailbox:

Dialfire - Outbound Callcenter Software
Cloud ACD
FreePBX