What is meant by Listing of customer purchases?
The term "listing of customer purchases" refers to a summary of all transactions made by a customer on a specific platform or within a certain period. This listing includes detailed information about each purchase, such as date, items, quantity, price, and payment method. It serves both the customer for tracking their orders and the provider for analyzing purchasing behavior and supporting customer service.
Typical software functions in the area of "listing of customer purchases":
- Order History: Complete chronicle of all past purchases, sorted by date or order number.
- Search and Filter Functions: Ability to filter purchases by various criteria such as date, product category, or payment method.
- Detail View: Detailed display of each transaction, including product information, shipping status, and billing details.
- Download and Export: Export of purchase history in various formats like PDF or Excel for documentation purposes.
- Reorder Function: Direct option to reorder previously purchased items.
- Notifications: Automated updates and reminders about the status of orders or subscriptions.
- Integration with Customer Profile: Integration of purchase history into the customer profile for a personalized user experience.
- Return Management: Direct option to initiate returns or exchanges through the purchase history.
- Reports and Analytics: Creation of reports on the customer's purchasing behavior to support marketing and sales strategies.
- Multi-Currency Support: Display of the purchase history in the currency in which the purchase was made.