What is meant by Hand over tables?
The term "table handover" in point of sale software refers to the function where a waiter or server transfers responsibility for one or more tables to another staff member. This function is particularly useful during shift changes or when an employee ends their work and needs to hand over open tables to colleagues.
Typical software functions in the area of "table handover":
- Table selection: Ability to select individual or multiple tables for handover.
- Employee identification: Authentication of the transferring and receiving staff members.
- Order overview: Display of all open orders and current bill status.
- Handover protocol: Automatic documentation of the handover process with timestamp.
- Permission management: Defining which employees are allowed to hand over or take over tables.
- Notification system: Informing the receiving employee about newly assigned tables.
Examples of "table handover":
- Shift change: Waiter A hands over all his open tables to Waiter B at the end of his shift.
- Break management: A server temporarily hands over their tables to a colleague for their lunch break.
- Sector change: An employee hands over tables in one restaurant area to another to focus on a different sector.
- Special attention: Handover of a VIP table to a more experienced colleague for better service.
- Illness case: Spontaneous handover of all tables of a sick employee to the remaining team.
- End of work handover: A waiter hands over their last open tables before finishing work for the day.