SoftGuide > Functions / Modules Designation > Feedback submission
Feedback submission

Feedback submission

What is meant by Feedback submission?

"Feedback input" refers to the process through which users or customers can provide feedback to share their experiences, opinions, or issues with a product, service, or company.

Typical functions of software in the "feedback input" domain include:

  1. Various input options: Providing different channels or methods through which users can give feedback, such as online forms, surveys, direct messages, or integrations with social media.

  2. Customizable feedback forms: The ability to customize feedback forms and tailor them to specific requirements or questions to gather relevant information.

  3. Media support: The capability to capture feedback in various formats such as text, images, videos, or audio to capture a diverse range of user opinions.

  4. Real-time feedback: The ability to receive feedback in real-time to quickly respond to urgent concerns or current events.

  5. Anonymity options: Providing users with the option to give feedback anonymously to encourage honest and unbiased opinions.

  6. Validation and verification: Mechanisms for validating and verifying feedback to avoid spam, abuse, or misleading information.

 

The function / module Feedback submission belongs to:

Personnel development