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feedback management

feedback management

What is meant by feedback management?

"Feedback management" refers to the process of systematically collecting, organizing, analyzing, and processing feedback from customers, employees, or other relevant parties. The goal of feedback management is to gather valuable insights and information to improve products, services, or processes, better understand customer needs, and increase customer satisfaction. Typically, feedback management also includes appropriately responding to received feedback to address issues or reinforce positive aspects.

Typical functions of software in the field of feedback management include:

 

 

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The function / module feedback management belongs to:

Employee appraisals

CRM

Software solutions with function or module feedback management:

TCmanager® LMS
TCmanager® LMS
 
 
 
 
 
 
Versatile Learning Management System with broad Training Administration
Talent management: skills management, seminar management, employee appraisal and much more