SoftGuide > Functions / Modules Designation > Fault management

Fault management

What is meant by Fault management?

"Fault management" refers to the systematic recording, processing, and resolution of faults or failures in facilities, machinery, or equipment. The goal of fault management is to minimize downtime by quickly detecting, documenting, and resolving faults to restore the proper functioning of the facilities.

Typical functions of software in the "fault management" sector can include:

  1. Fault logging: The software allows for the logging of faults by maintenance personnel or automated systems, including specifying the type of fault, time of occurrence, and affected equipment.

  2. Prioritization and escalation: The software enables the prioritization of faults based on their urgency and impact, as well as the escalation of faults if they cannot be resolved within certain timeframes.

  3. Task assignment: The software assists in assigning faults to the appropriate maintenance personnel to coordinate fault resolution and ensure they are addressed in a timely manner.

  4. Fault status tracking: The software enables tracking of the processing status of faults, from logging to assignment to resolution, to ensure transparency about the progress.

  5. Documentation and reporting: The software provides features for documenting faults, including actions taken and solutions implemented, as well as generating reports on fault frequency, causes, and duration for analysis and continuous improvement.

 

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The function / module Fault management belongs to:

field service management

Software solutions with function or module Fault management:

Rent contract administration and real estate management for retailers
GEBRA-Suite
GEBRA-Suite
 
 
 
 
 
 
Customized business applications with flexible modules
v.Soft
v.Soft
 
 
 
 
 
 
ERP software for retailers and service providers
VertiGIS FM
VertiGIS FM
 
 
 
 
 
 
Infrastructure and Facility Management Software
DIVA®
DIVA®
 
 
 
 
 
 
Maintenance software for your economic success
Field Service Management - Mobile
Mobile service management (online/offline) via web browser/notebook/smartphone/tablet
EasyTec
 
 
 
 
 
 
EasyTec Software GmbH offers business solutions and IT services at the highest level,
audius.CRM Mobile Service – Field Service Management
The comprehensive solution for technical field service based on Microsoft Dynamics 365
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
audius:Energy for power engineering companies
Solution for sale, customer service, planning, installation of power generation products
Show all 29 programs with Fault management