SoftGuide > Functions / Modules Designation > Fault management

Fault management

What is meant by Fault management?

"Fault management" refers to the systematic recording, processing, and resolution of faults or failures in facilities, machinery, or equipment. The goal of fault management is to minimize downtime by quickly detecting, documenting, and resolving faults to restore the proper functioning of the facilities.

Typical functions of software in the "fault management" sector can include:

  1. Fault logging: The software allows for the logging of faults by maintenance personnel or automated systems, including specifying the type of fault, time of occurrence, and affected equipment.

  2. Prioritization and escalation: The software enables the prioritization of faults based on their urgency and impact, as well as the escalation of faults if they cannot be resolved within certain timeframes.

  3. Task assignment: The software assists in assigning faults to the appropriate maintenance personnel to coordinate fault resolution and ensure they are addressed in a timely manner.

  4. Fault status tracking: The software enables tracking of the processing status of faults, from logging to assignment to resolution, to ensure transparency about the progress.

  5. Documentation and reporting: The software provides features for documenting faults, including actions taken and solutions implemented, as well as generating reports on fault frequency, causes, and duration for analysis and continuous improvement.

 

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The function / module Fault management belongs to:

field service management

Software solutions with function or module Fault management:

TOM
TOM
 
 
 
 
 
 
Software for maintenance, servicing & facility management
SAMA
SAMA
 
 
 
 
 
 
Maintenance software for planning, controlling and analyzing your workflows
technische Dokumentation und Instandhaltung
e-QSS
e-QSS
 
 
 
 
 
 
QM software for the intelligent digitalization of all quality processes
GS-Service
GS-Service
 
 
 
 
 
 
Software for adaptive and strategic maintenance solutions (IPS,mobile system)
audius:Energy for power engineering companies
Solution for sale, customer service, planning, installation of power generation products
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
GEBRA-Suite
GEBRA-Suite
 
 
 
 
 
 
Customized business applications with flexible modules
EcholoN Service Management Suite
EcholoN - holistic service management
v.Soft
v.Soft
 
 
 
 
 
 
ERP software for retailers and service providers
Show all 23 programs with Fault management