"Expertise management" refers to the management and organization of expert opinions, assessments, or evaluations within a company or organization.
Typical functions of software in the "Expertise management" domain include:
Expert opinion capture: Capturing expert opinions by users or automated processes, including details such as author, date, topic, and content of the opinion.
Versioning: Managing different versions of the same expert opinion and logging changes and revisions.
Access control: Controlling access to expert opinions based on users' permissions and roles to ensure confidentiality and security.
Workflow management: Tracking the progress of expert opinions through various stages of the review or approval process, including notifications and reminders.
Search and filter functions: Ability to easily search and filter expert opinions based on various criteria such as author, topic, or date.
Commenting and discussion: Providing features for commenting on expert opinions as well as conducting discussions and feedback loops among users.
Archiving and retention: Archiving completed expert opinions for future reference and retention in accordance with legal requirements or company policies.
Reporting and analysis: Generating reports on expert opinion statistics, performance metrics, and trends to assess the efficiency and quality of the expert opinion process.
