A evaluation notification is a notification that informs businesses when customers have left reviews or feedback on their products or services. These notifications can occur in real-time and enable businesses to quickly respond to customer reviews, whether it's praise, criticism, or suggestions.
Typical functions of software in the field of review notification may include:
Monitoring review platforms: The software monitors various online platforms such as websites, social media, review portals, etc., to identify customer reviews.
Real-time notifications: The software sends immediate notifications to businesses as soon as new reviews come in, allowing them to respond quickly.