SoftGuide > Functions / Modules Designation > DTMF numbers

DTMF numbers

What is meant by DTMF numbers?

MFD is a signaling method used in telecommunications when entering telephone numbers or commands via telephone keypads. These numbers allow users to make calls, access services, or send commands by dialing keys on a telephone.

Typical functions of software in the field of "DTMF numbers" are:

  1. Detection and Processing of DTMF Signals: The software detects the tones generated by pressing the telephone keys and processes them accordingly.
  2. Automatic Call Routing: Routing calls to the correct recipients or services based on the incoming DTMF signals.
  3. Menu Navigation and Interaction: Providing menus and interaction options for callers through key dialing.
  4. Call Forwarding: Ability to forward calls to various destination numbers based on the entered DTMF codes.
  5. Voice Messaging: Recording and forwarding voice messages recorded by callers by pressing specific keys.
  6. Authentication and Authorization: Using DTMF codes for user authentication and authorization for specific services or functions.

 

The function / module DTMF numbers belongs to:

CTI

Software solutions with function or module DTMF numbers:

FreePBX