What is meant by Dispatch of tasks?
The term "Automatic Adoption and Dispatch of Measures" in the context of quality management refers to the automated recording, processing, and forwarding of quality-related measures within a company or between business partners. This system enables efficient handling of quality improvement measures by reducing manual processes and accelerating communication.
Typical software functions in the area of "Automatic Adoption and Dispatch of Measures":
- Measure Recording: Automatic creation of measures based on quality inspections or complaints.
- Workflow Management: Automatic forwarding of measures to responsible persons or departments.
- Notification System: Automatic email notifications about new or due measures.
- Status Tracking: Real-time monitoring of the progress of measures.
- Escalation Management: Automatic escalation of overdue measures to higher hierarchical levels.
- Reporting: Generation of automatic reports on the status and effectiveness of measures.
Examples of "Automatic Adoption and Dispatch of Measures":
- Automatic creation of an 8D report for a customer complaint and dispatch to the responsible quality manager.
- Automatic transmission of corrective actions to suppliers in case of quality deviations.
- Automatic generation of training measures based on recurring quality issues.
- Automatic dispatch of inspection plans to production staff when changes occur in quality control.
- Automatic transfer of improvement suggestions from the company suggestion scheme to the measure management.
- Automatic forwarding of audit findings to the responsible process owners for measure implementation.