What is meant by Delivery management?
The term "delivery management" refers to the organization, monitoring, and optimization of delivery processes, including managing suppliers, delivery orders, delivery times, and tracking shipments. Delivery management ensures that goods and services arrive on time and in the correct quantity at the destination to avoid bottlenecks and delays.
Typical software functions in the area of "delivery management":
- Delivery Schedule Tracking: Real-time monitoring of delivery times and notifications in case of delays or issues.
- Shipment Tracking: Tracking shipments using tracking numbers to determine the current location and estimated time of arrival.
- Supplier Management: Managing supplier information, performance, and contract terms.
- Order Management: Automated creation and transmission of delivery orders to suppliers with detailed instructions.
- Reporting: Generating reports on delivery punctuality, delivery quality, and deviations to optimize delivery processes.
- Integration with Inventory Management: Linking delivery information to inventory levels to automate orders when needed.
- Returns Management: Handling and tracking returns as well as managing complaints.
- Automated Communication: Automatic notifications and updates to customers and suppliers about the current delivery status.
