What is meant by Deliveries?
Deliveries refer to the process of physically transferring products or goods from one location to another, typically from seller to buyer or to an intermediary. The term encompasses the entire logistics process from order acceptance through product readiness to delivery to the end recipient.
Typical functions of software in the field of "Deliveries":
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Order Management:
- Management of delivery orders including creation, editing, and tracking of order details.
- Integration with other business processes such as sales, warehouse management, and accounting.
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Routing and Dispatch Planning:
- Planning and optimizing routes for delivery vehicles to minimize transportation costs and delivery times.
- Consideration of traffic information and other logistical challenges.
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Inventory Management:
- Monitoring and managing inventory levels to ensure the right products are available at the right time.
- Automatic inventory updates after each delivery or return.
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Delivery Status Tracking:
- Real-time tracking and monitoring of delivery status for customers and internal users.
- Providing notifications and updates on delivery progress.
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Documentation and Compliance:
- Creation and management of delivery documents such as delivery notes, shipping documents, and customs declarations.
- Compliance with legal requirements and international trade regulations.
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Returns and Claims Management:
- Management of returns, exchanges, and claims related to deliveries.
- Proactive handling of complaints and returns to ensure customer satisfaction.