SoftGuide > Functions / Modules Designation > Application management

Application management

What is meant by Application management?

The term "Application Management" refers to the processes and tools used to manage, monitor, and maintain software applications within an IT environment. The goal of application management is to ensure that applications function efficiently and reliably, meet user requirements, and are regularly updated and secured. This includes tasks such as installation, configuration, monitoring, and troubleshooting of applications.

Typical software functions in the area of "Application Management":

  1. Application Installation and Configuration: Automated or manual installation and configuration of software applications across various systems or devices.
  2. Versioning and Updates: Management and deployment of software updates and patches to ensure application security and functionality.
  3. Monitoring and Performance Management: Monitoring application performance and availability, as well as analyzing and optimizing their efficiency.
  4. Troubleshooting and Support: Assistance in identifying and resolving issues or bugs within applications.
  5. Access Management: Management of user access rights and roles for different applications to ensure security and compliance.
  6. Security Management: Implementation of security measures such as encryption and access controls to protect applications and data.
  7. Backup and Recovery: Performing regular backups of application data and configurations and restoring them in case of data loss or failure.
  8. Documentation and Reporting: Recording and documenting application details, configurations, and performance metrics, as well as generating reports for management and other stakeholders.

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The function / module Application management belongs to:

IT Asset Management (ITAM)

Software solutions with function or module Application management:

Asset.Desk
EcholoN Service Management Suite
HEINZELMANN Service.Desk
HR PROCESSES (MR.KNOW)
NO-CODE-BPM (MR.KNOW)
ORDER ASSISTANT (MR.KNOW)
SECURITY ASSISTANT (MR.KNOW)
SERVICEPORTAL (MR.KNOW)