CURSOR Software AG

For more than 30 years, CURSOR Software AG has been one of the leading providers of software and consulting for customer and business process management (CRM - Customer Relationship Management and BPM - Business Process Management) and now employs more than 100 people.

With software development, consulting, software implementation, training and support, you receive a comprehensive range of services from a single source.

Companies in the energy industry, banks and financial service providers as well as service and industrial companies thus benefit from business processes that are precisely aligned with their requirements.

Products: CURSOR-CRM as industry-independent CRM and, based on it, the industry extensions EVI and TINA. EVI offers special functions for energy suppliers, municipal utilities and energy service providers; TINA for electricity and gas network operators.

The outstanding feature is the flexibility of the applications: Industry-specific and individual requirements are precisely mapped, adaptations can be implemented at any time.

From internal processes to sales, marketing and customer service to partner and supplier management: CURSOR solutions offer you a central platform for information, communication, system integration and process management. Desired information is immediately available, departmental and corporate goals as well as compliance with legal requirements are efficiently supported.

New and unique is the combination of CRM and BPM in one system. This enables the flexible design and adaptation of processes - from the automation of standard processes in day-to-day business (for example, the interactive creation of an offer) to the mapping or redefinition of complex processes across departmental, system and company boundaries.

• Software and Consulting for Customer and Business Process Management (CRM and BPM)
• Project planning, training and implementation:
  Industry-specific and individual solution concepts for sales, customer care, marketing and information management.
• Optimization and networking of your business processes:
  Consulting and design of processes to reduce costs and increase efficiency.
• Support and customization of your CRM application:
  For optimal performance in the event of individual adjustments, strategic and technological changes, and legal requirements.